The question – what are the qualities of a successful facilities manager? – may sound subjective. It ultimately comes down to the definition of "successful", and even then is dependent upon other people’s opinions.
That aside, The British Institute of Facilities Management has done a good job of answering this question by looking at a plethora of overlapping phrases used by three established facilities management bodies to describe the competencies that are required to be a successful facilities manager. The competencies were taken from BIFM, RICS, and the International Facilities Management Association.
The infographic below summarizes the various competencies under five key categories. What do you think? Did they get it right? What other qualities are important?